| Job Title: | Credit Controller |
|---|---|
| Reference: | dcs01 |
| Salary: | £19,000 OTE £23,000 |
| Location(s): | Berkshire |
| Industry(s): | Information Technology |
| Advertiser: | Debt & Credit Solutions Ltd |
| Employment Type: | Permanent |
| Posted: | 14-05-2008 |
Description:
Our client is a large IT company are looking for a Credit ControllerCash Collection: (45%)
All clients to be contacted monthly by phone or letter entering notes on the ERP system at every stage to allow other users to follow the thread at any stage. Key clients may require visits to assist the creation of a mutually beneficial relationship.
Ensure all cash to be allocated as soon as possible, within one day of receipt / invoice being raised.
Ensure that credit notes are allocated to invoices wherever possible but only after obtaining written consent from client.
All clients with overdue accounts to be placed on stop, (overdue is defined as 30 days beyond terms, or sooner, without good reason to withhold payment,) and fax stop letters out to the client the day the account is placed on stop.
All clients with severely overdue debts to be passed to a third party legal agency. (Severely overdue is defined as 45 days beyond terms, or sooner, without good reason to withhold payment.)
Managing the resolution of legal debts with third party agencies and reporting such on the AS400 system and to the credit manager.
Monthly debt review meetings to be held with the account manager, sales manager and credit manager.
Query Management: (20%)
All queries raised by the client to be logged immediately on the ERP system.
Assist sales with query resolution, both short term and long term by identifying and correcting weak processes.
All queries returned by the account manager to be resolved or returned in one working day.
All queries entering Quest to be notified to the account manager and the appropriate sales manager.
Management of Credit Held Orders: (20%)
Where held orders can be justifiably released (subject to CCD’s req releasing matrix or liaising with the credit assessment team), they are to be released within two hours of the req. being held.
Where held orders cannot be justifiably released the sales team is to be informed within two hours of the req being placed and an action plan agreed to inform the client covering what actions are required before the req can be released.
Maintenance of Sales Ledger Items: (5%)
Ensure regular clear down of unwanted credit balances.
Assist sales ledger with cash allocations where necessary.
Reporting: (5%)
Ensure regular and timely reporting of debt position to client.
Bounced cheques,suspected cash flow issues, repayment proposals, legal actions and suspected insolvencies to be reported immediately to Credit Assessment, the Credit Manager and the relevant sales manager.
Provide a weekly cash forecast to the Credit Manager.
Any ad-hoc duties as required. (5%) e.g. sickness/absence cover within the department
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