Job Title:	Credit Controller- Collections - Basingstoke
Reference:	4497365
Salary:	£19,500 + £4K Bonus
Location(s):	Hampshire
Industry(s):	Blue Chip
Advertiser:	Hays Accountancy & Finance
Employment Type:	Permanent
Posted:	05-06-2008

Description:

An excellent opportunity has arisen for a credit controller within a well-established financial services organisation.

OBJECTIVE OF JOB
To assist in the identification and collection of arrears across the business.
To provide the administrative services required to control and remedy cases of customer arrears and default.


MAIN ACTIVITIES / TASKS·     
    To carefully monitor new and existing arrears cases.
·         To actively chase all SPR rentals and ensure relevant sales proceeds % paid and sales invoice/scrapping form received/completed accurately.
·         To collect all outstanding Third Party Buybacks/Residual Values.
·         In cases of arrears occurring due to administrative error, take corrective action.
·         Initiate standard procedure to remedy arrears cases, as per the sectoral collections strategies.
·         Ensure arrears payments are correctly matched against rentals and fees.
·         Maintain close communication with relevant field staff and Sector Heads.
·         Respond accurately to general queries regarding arrears cases from both customers and internal staff.
·         To handle and process Novation and Re-schedule requests from customers and internal departments.
·         To reply to and initiate any arrears correspondence, including the issuing of standard chase letters, Default and Termination Notices.
·         Report on any major arrears or default cases to Collections Manager and Sector Head.
·         Present a full review of all ?formula provision? arrears cases on a monthly basis.
·         To maintain ?formula provision? at a minimum level.
·         Assist in possible asset disposals procedure at the end of primary lease period.
·         Issuing of Repossession Instructions and maintaining close contact with repossession agents.
·         Arrange for repossessed assets to be brought back to a venue agreed with UKD/Sector Head.
Ensure relevant details passed onto UKD.
·         If required, work closely with Sector Head/UKD to arrange disposal of repossessed assets to Third Party.
·         Process Repossession Agents invoices promptly and accurately.
·         Administer voluntary surrender procedure to make sure customer fully aware of legal obligations and assets safely delivered back to UKD.
·         Handle all Insolvency cases rapidly and accurately, ensuring our assets are safely stored, insured and made available for collection.
·         To actively charge and collect Additional Fees where appropriate.
·         Monitor unmatched cash report, arranging for payments to be coded appropriately.



Benefits:
An excellent benefits package are associated with this job role