| Job Title: | Credit Controller - London |
|---|---|
| Reference: | 1260726 |
| Salary: | 12 |
| Location(s): | London |
| Industry(s): | Blue Chip |
| Advertiser: | Hays Accountancy & Finance |
| Employment Type: | Temporary |
| Posted: | 22-08-2008 |
Description:
This prestigious blue chip company requires an experienced Credit Controller to continue ensuring the smooth operation of collections, reconciliations, query dealing and data processing of high worth accounts.Joining this progressive and expanding team, you will need to have a dynamic and adaptable technique with a firm yet diplomatic style.
Reporting to the Credit Control Manager, you will need to be confident performing the following functions:
- Follow up outstanding debt by telephone and letter with current and previous customers and arrange for payment to be made within agreed time scales and in accordance with company policy.
- Contact clients one week prior to invoices becoming due via telephone for collection and dispatching relevant statements and letters in accordance with credit control process.
- To develop trusted relationships with customers.
- To liaise with customers, management and operational teams to resolve and monitor problems and ensure all customer queries are followed to payment/resolution (whether resolution is internal or external)
- To administer customer queries, ensuring complete and timely response from other business units (where required) and record chase history including keeping track of all correspondence and actions taken
- To use a detailed and methodical approach to prioritise workload to maximise reducing debt
- To maintain and open Customer Accounts in accordance with relevant procedures
- To accurately and promptly allocate cash.
- Accuracy
- Attention to Detail
- Diplomacy
- Strong Communication Skills
- Team Player
- 28 Days Holiday
- Company Discounts
- Bonus Scheme
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