Job Title:	Credit & Collections Analyst
Reference:	micron1
Salary:	£25,000
Location(s):	Glasgow
Industry(s):	Information Technology
Advertiser:	Micron Europe Ltd
Employment Type:	Permanent
Posted:	18-02-2010

Description:

Position : Credit & Collections Analyst
Reporting To : Regional Credit Manager
Salay: £25,000
Location: East Kilbride


Job Summary:

This position will be responsible for the setting up and reviewing of credit lines for Micron and the collection of payment on these accounts. It will also facilitate and support the resolution of all discrepancy, dispute, and RMA issues that arise. This will involve working with Sales, both ISR’s and Account Managers. You will also be responsible for contacting customers as needed and resolving these issues within established timeframes.

Responsibilities:

• Establish trade credit lines and payment terms based on a credit scoring model, credit reporting, and analysis of financial statements. Negotiate alternative payment arrangements when necessary.
• Perform periodic reviews of existing credit lines and monitor customer accounts for on-going performance.
• Proactively manage all credit-related aspects of the customer relationship.
• Proactively monitor any significant events effecting individual customers, countries, and geographical regions in portfolio.
• Contact customers to collect on past due invoices.
• Research and reconcile customer payment issues.
• Initiate adjustments to customer accounts through debit memos, credit memos and write-offs.
• Review and release orders for shipping within established credit lines.
• Communicate order delays to Sales Dept.
• Control dispute management system
• Track, report, and resolve new and existing discrepancy, dispute, and RMA issues.
• Determine appropriateness of collecting minor discrepancies, recommend write-offs as needed (within established guidelines), and recommend procedural changes in this area as needed.
• Work directly with customers and representatives as needed in dispute resolution.
• Solicit suggestions for process improvements and assist with implementing recommended changes.


Education:

Institute of Credit Management qualified an advantage, but not essential.

Required Experience:

• 5 years experience credit and collections or accounting experience.


Required Skills:

• Advanced financial statement analysis skills with demonstrated ability to perform in-depth interpretation of ratios and trends.
• Good working knowledge of general accounting principles is required.
• Strong communication skills, both verbal and written.
• This position demands a high level of professionalism, accountability and responsibility.
• Must be able to maintain the integrity of confidential material.
• Must be a team player and self-motivated.
• Strong PC skills including experience with Microsoft Word and Excel.
• SAP experience is a plus.
• Must be very organized, with a good attention for detail.
• Must possess the ability to prioritize and accomplish multiple tasks.
• Experience of collections of large multinational accounts.