Job Title:	Fraud Screening Analyst
Reference:	0003038
Salary:	£14,000 - £18,5000 plus
Location(s):	Cambridgeshire
Industry(s):	Banking
Advertiser:	The Royal Bank of Scotland
Employment Type:	Permanent
Posted:	24-08-2008

Description:

The Royal Bank of Scotland is one of the world’s leading financial institutions and a key player in the Retail Banking market. Our RBS, UK division is one of the largest providers of banking and investments to personal and small business customers in the UK. It also offers private and offshore banking operations in 21 jurisdictions world-wide. Our brands include NatWest, The Royal Bank of Scotland, Mint, First Active, Tesco Personal Finance, Lombard Direct, The One account, Direct Line Financial Services, and Streamline.

An opportunity has arisen for a Fraud Screening Analyst the Retail Markets and Cards Division. This role is will give a fantastic basis for future development in the group due to the wide range of technical knowledge that will be gained.

• The successful candidate will demonstrate attention to detail and consistency and ensure tasks are followed through to completion.
• You will need to be able to work as part of a team, as well as work independently according to company procedures and guidelines.
• Fraud Risk is a developing area and new issues are identified and new requirements created, and so you must be change oriented.
• You may occasionally be required to prepare Witness Statements in a timely and effective manner including providing details of their availability to appear in court to give evidence.
• Good communication skills, both written and verbal (including telephone skills), are essential, as is the development of good working relationships with other departments within Global Merchant Services, and other related parts of RBSG.
• Support company initiatives, such as How Can I Help You & Your feedback Survey.
• Deal with complaints as required, in accordance with RBSG complaints procedures.

Multilingual skills desirable.

The WORLDPAY/BIBIT Fraud Team is part of the Acquisition Fraud team within GMS- Fraud. Its primary role is to manage the acquisition fraud risk through WP/BIBIT merchants including the formulation and delivery of strategies to maximise risk management.

You will be responsible for:

Conducting risk assessment on WorldPay and Bibit merchants, taking appropriate action in accordance with the company’s procedures and guidelines to minimise bad debts and keep chargebacks/fraud within the Royal Bank of Scotland Group and Scheme minimum levels.

You will be a highly analytical individual with an excellent attention to detail and the ability to analyse patterns taking the appropriate action and equally comfortable looking at data as you are communicating effectively with internal and external customers. Due to the level of understanding and technical requirements that this role will bring you will have fantastic opportunities within the Fraud and Risk areas of the company and the Group in general.

We offer the exceptional rewards you’d expect from one of the world’s leading financial groups, including a personalised benefits package you can tailor to suit your own lifestyle. You’ll receive your base salary plus 15% to be used for retirement, savings or salary enhancement, 10% profit share potential, up to 10% performance bonus and an award winning flexible benefits package.

If you are having any technical difficulties applying online, please contact us on 0131 626 2461 quoting Ref: 00003038