Job Title:	Fraud Solutions Analytical Consultant
Reference:	exp2
Salary:	£40,000
Location(s):	Nottinghamshire
Industry(s):	Information Suppliers, Business Services
Advertiser:	Experian
Employment Type:	Permanent
Posted:	01-03-2008

Description:

Acting on behalf of Experian people in Credit Ltd encourage applications for the following position :


Fraud Solutions Analytical Consultant

Job Purpose

Define and implement the most appropriate configuration (Data, Rules etc.) within Experian’s fraud solutions to ensure maximum client value is obtained. Determine and implement best practise solution configurations by market / geography. Provide training and support on best practise solutions to sales and delivery. Work with individual clients on an assignment basis to maximise the effectiveness of their solution. Monitor solution installations to find new fraud trends, ensure continual optimisation of the solution. Ensure system performance targets are met. Provide thought leadership in the sphere of Fraud Analytics.


Education and Specific Training

What should be the minimum schooling or formal training for a new person on this job?
Degree level or equivalent

Degree level in mathematics/numerical related subject

State desirable vocational/professional certification or degree.

Masters Degree in mathematical/numerical related subject


What special skills/training are needed to perform job or operate equipment competently?

• Combination of strong risk analysis experience and technical knowledge
• Excellent analytical abilities using SAS, Excel or equivalent
• Proven ability to recognise fraud issues and develop appropriate technical solutions
• Recognised by industry analysts as one of the most capable, well-acknowledged expert in the application of analytical techniques and rules in detection of (application) fraud
• At least 5 years in a in a bank/building society/financial institution or sector supplier , operating as an analyst for credit risk and fraud prevention techniques.
• Proven track record of implementing rules, policies and controls to mitigate credit risk and fraud losses
• Knowledge of the fraud data, software and analytical services available from leading suppliers on a global basis (e.g Experian, FICO, ID Analytics, Jaywing and Synectics)
• Knowledge of underwriting process gained from practical exposure in a bank/building society/financial institution or via sector supplier and familiarity with the regulatory environment,
• Proven ability to present on topical fraud issues and mitigation techniques.
• Excellent knowledge of current and potential future fraud trends
• Exposure to all aspects of fraud including application fraud, bust out, transaction, phishing, internet fraud
•


Job Purpose
Define and implement the most appropriate configuration (Data, Rules etc.) within Experian’s fraud solutions to ensure maximum client value is obtained. Determine and implement best practise solution configurations by market / geography. Provide training and support on best practise solutions to sales and delivery. Work with individual clients on an assignment basis to maximise the effectiveness of their solution. Monitor solution installations to find new fraud trends, ensure continual optimisation of the solution. Ensure system performance targets are met. Provide thought leadership in the sphere of Fraud Analytics.


Key Result Areas Measures of Performance

Solution Strategy / Thought Leadership

 Contribute to the development of our Fraud strategy globally,
 Contribute to business requirements for enhancements to existing products for external customers
 Undertake analysis work, data or market, to determine the validity of new product ideas.
 Develop, present and publish on thought-leading fraud topics as an industry expert on fraud analytical solutions.
 Issue, or contribute to, white papers, industry conferences, press releases and case studies.

Time Taken: 5% of time

• Number of new requirements contributed and adopted.
• Independent completion of analysis work to timescales.
• Number of presentations at key fraud prevention conferences and internal events
• Number of white papers produced

Solution Best Practise Development

 Implement best practise solutions as templates for sectors / geographies.
 Develop fraud component best practise which fits within overall solution strategy best practise (e.g. Originations). Liasing with Decision Analytics best practice team as appropriate.
 Provide training and support on best practise solutions to sales and delivery teams.
 Capture improvements to best practise through own client consultancy assignments and via supporting sales and delivery.

Time Taken: 20% of time


• Best practice solutions delivered to agreed programme.
• Amount of support time required (minimal).
• Number of improvements identified and implemented.
• Best practice solutions are evolved to meet market need.



Client Consulting (pre-sales)

 Undertake analysis on client data (“Retro”) to illustrate the value they will gain from using experian fraud solutions.
 Produce client facing reports explaining the results of the analysis and mapping this to savings / business benefits.
 Provide advice and guidance and support to sales consultants on the best presentation of analytical benefits of the solutions.

Time Taken: 10%



• Number of clients who take analysis who subsequently purchase the solution.


Client Consulting (post-sales)

 Engage with new and existing clients to determine best use / fit of experians solutions for that client. Utilising best practise template and customising as appropriate.
 Monitor installed solutions to find new fraud trends and create new rules / configurations to combat the trend.
 Monitor installed solutions to ensure the optimum balance of performance, fraud detection and false positives is maintained.
 Provide data analysis to back-up any recommendations on impact of Experian fraud solutions for specific clients

Time Taken: 10%

• Consulting engagements completed to time and budget (with appropriate identification of change control).
• Referral Rates / Fraud Detection balance maintained and optimised
• System performance maintained and improved.
• Post assignment Client satisfaction measures

Analytics

 Identify appropriate data sources and rules that will help in fraud prevention
 Undertake necessary analysis to prove/disprove the value of this data /rules, identifying potential incremental returns.
 In conjunction with the main Decision Analytics Analytics team, the creation and tuning of scores to prioristise referral produce to ensure more likely frauds / goods can be addressed first.
 Create best practise guidance to sales and delivery teams on use of data / rules for fraud prevention.
 Collate statistics to provide management / client reports
 Assist and educate delivery / support in day to day solution installation management issues.

Time Taken: 35% of time



• Identification of new data sources (sourced within and outside the Experian group)
• Identification of new rules which a) find more fraud or b) reduee false positives.
• Increase in predictive-ness of scores.
• Present and document results in a clear, business case style
• Management / Client reports published to timetable.
• Number of third line support calls to consulting on downward trend.

Product Expert

 Have and maintain an indepth knowledge of at least one of Experian's solutions.

Time Taken: 10% of time

• Able to field queries from sales / delivery without recourse to seniors.


Personal Development

 Take responsibility for a Personal Development plan, recognising strengths and weaknesses to take action to exploit and address respectively
 Attend appropriate training and development activities
 Continual development through identification and actioning of own personal development plan

Time Taken: 10% of time



• Completion of Personal Development plan
• Completion of monthly reviews with line manager