Job Title:	Fraud Solutions Consultant
Reference:	exp1
Salary:	£42,500 + Benefits
Location(s):	Nottinghamshire
Industry(s):	Information Suppliers, Business Services
Advertiser:	Experian
Employment Type:	Permanent
Posted:	01-03-2008

Description:

Acting on behalf of Experian people in Credit Ltd encourage applications for the following position :

Job Purpose

To take a key role in delivering Experian’s fraud solutions and capabilities to meet the demands of the modern fraud problems and overcome competition. Define and implement the appropriate product and analytics strategy; leveraging Experian’s software products, data assets and people skills to derive maximum competitive advantage. Demonstrate and exploit a strong understanding of fraud types, prevention methods and approaches to clients in a pre-and post-sales status. Provide expert opinion and definition on how to approach and tailor appropriate solutions.


Education and Specific Training

Degree level in mathematics/numerical related subject

State desirable vocational/professional certification or degree.

Masters Degree in mathematical/numerical related subject and Banking qualifications


What special skills/training are needed to perform job or operate equipment competently?

• A capable, well-acknowledged expert in the detection of (application) fraud
• At least 5 years in a in a bank/building society/financial institution, operating in a postion responsible for credit risk and fraud prevention strategy
• Proven track record of implementing systems, rules, policies and controls to mitigate credit risk and fraud losses
• Good knowledge of the fraud data, software and analytical services available from leading suppliers on a global basis (e.g Experian, FICO, ID Analytics, Jaywing and Synectics)
• Excellent knowledge of analytics techniques used to data mine and detect fraud, gained from practical exposure in a bank/building society/financial institution/supplier to the finance industry.
• Ability to present on topical fraud issues at industry events
• Good knowledge of current and potential future fraud trends
• Exposure to multiple aspects of fraud. Must include application fraud. Other fraud types of relevance bust out, transaction, phishing, internet fraud
• Excellent analytical abilities using SAS, Excel or equivalent
• Proven ability to recognise business issues and develop appropriate technical solutions


Key Result Areas

 Contribute to the development of our Fraud strategy globally,
 Contribute to business requirements for enhancements to existing products for external customers
 Lead / Undertake analysis work, data or market, to determine the validity of new product ideas.
 Develop, present and publish on thought-leading fraud topics as an industry expert on fraud analytical solutions.
 Issue, or contribute to, white papers, industry conferences, press releases and case studies.

Time Taken: 5% of time


• Number of new requirements contributed and adopted.
• Independent completion of analysis work to timescales.
• Number of presentations at key fraud prevention conferences and internal events
• Number of white papers produced

Solution Best Practise Development

 Determine and implement best practise solutions as templates for sectors / geographies.
 Develop fraud component best practise which fits within overall solution strategy best practise (e.g. Originations). Liasing with Decision Analytics best practice team as appropriate.
 Provide training and support on best practise solutions to sales and delivery teams.
 Capture improvements to best practise through own client consultancy assignments and via supporting sales and delivery.

Time Taken: 15% of time


• Best practice solutions delivered to agreed programme.
• Amount of support time required (minimal).
• Number of improvements identified and implemented.



Client Consulting (pre-sales)

 Participate in key pre-sales activities by providing invaluable expert advice n the subject matter
 Over-see the preparation of sales proposals / presentations, providing constructive advice where appropriate
 Provide clients with sound reasons for choosing Experian products over competitors.

Time Taken: 10%



• Number of new sales secured
• Number of HUNTER I clients retained/upgraded
• Feedback measured by 6 monthly customer survey
• Number of clients / new prospects lost to competition


Client Consulting (post-sales)

 Engage with existing users to advise on fraud investigations practice, rules and decisioning strategies and general
industry issues.

 Engage with new and existing clients to determine best use / fit of experians solutions for that client. Utilising best practise templates and customising as appropriate.
 Provide data analysis to back-up any recommendations on impact of Experian fraud solutions for specific clients

Time Taken: 40%

• Consulting engagements completed to time and budget (with appropriate identification of change control).
• Best practise solutions implemented. Customisation separately identified and charged where appropriate.
• Innovation is shown in the area of analysis to ensure maximum client value attained.


Analytics

 Identify appropriate data sources and rules that will help in fraud prevention
 Specify and lead necessary analysis to prove/disprove the value of this data /rules, identifying potential incremental returns.
 Provide best practise guidance to sales and delivery teams on use of data / rules for fraud prevention.

Time Taken: 10% of time



• Identification of new data sources (sourced within and outside the Experian group)
• Identification of new rules.
• Specification of analytical exercises
• Present and document results in a clear, business case style
• Over-see the integration and deployment of these new data sources / rules into our software platform

Product Expert / Evangelist

 Have and maintain an indepth knowledge of Experian's solutions.
 Present externally and internally on product features and benefits.
 Position why Experian's solution is unique
 Maintaining knowledge of how Experian’s products stack up against the competition

Time Taken: 10% of time
• Number of presentation in expert capacity
• Identification of competitor features via client liason


Personal Development

 Take responsibility for a Personal Development plan, recognising strengths and weaknesses to take action to exploit and address respectively
 Attend appropriate training and development activities
 Continual development through identification and actioning of own personal development plan

Time Taken: 10% of time

• Completion of Personal Development plan
• Completion of monthly reviews with line manager