Job Title:	Telephone Collector
Reference:	AT/TC/Re
Salary:	£16k - £18k plus comission
Location(s):	Berkshire
Industry(s):	Debt Collection
Advertiser:	Debt & Credit Solutions Ltd
Employment Type:	Permanent
Posted:	16-02-2010

Description:

Location: Reading, Berkshire.

Salary: £16-18K plus commission.

Job description.



Excellent opportunity to work for a growing company in their collections department. Looking for a performance driven individual able to establish rapport with both customers and other team members, whilst maintaining high quality and consistent customer service.



Key skills.



· Experience of high volume telephone collections.

Negotiating with customers to maximise recoveries.
Self motivated, target driven individual.
· Good telephone manner.

· Ability to negotiate and establish payment plans.

· Ensuring that targets and KPI’s are met.

· Maximising contact/conversion ratio.


N.B. we are unable to respond to unsuccessful candidates.