Jobs in Credit is the only job site dedicated to recruitment within the UK credit industry, we only advertise jobs which are related to the credit process or are within credit focused organisations. We also offer credit and recruitment related value added services.
Credit Control Negotiator
Annual Salary: Basic £25,000 OTE £34,000
Location: Oxford Business Park South (parking available onsite)
Hours: 37.5 per week
Committed to giving customers across the nation great-tasting water, Nestlé Waters Powwow has become one of the leading water cooler companies in the UK.
An excellent opportunity has arisen at our Head office within our demanding Credit Control department for an extremely accomplished Credit Controller who has previous experience of collecting debt coupled with the ability to work to KPI’s and targets.
As part of a team of Credit Control Negotiators you will own and manage a portfolio of accounts with serious past due debt and current debt, along with ensuring that bad debt is written off within acceptable limits. You will be responsible for negotiating settlement within specified timescales with the assistance of a team of support case workers who will be preparing case files for the team.
You will be targeted on meeting daily operational targets and part of your role will be to provide reporting on a weekly basis as well as monitoring cash coming in on agreed settlements. There will be interaction with other parts of the business to ensure company policy is adhered to when customer accounts are being set up. You will be responsible for visiting customer sites where necessary and you will be working with a support staff team to ensure that the maximum value is collectable on all debt inclusive of current.
This is a challenging role and requires a resilient individual with strong negotiation skills. You will have worked within a Credit Control environment and have a proven track record of reducing specifically bad debt/old debt. Strong commercial and financial awareness is essential for this role as is the ability to think on your feet and make decisions independently.
In return you will receive a competitive basic salary along with a rewarding benefits package which include: Contributory pension, BUPA, Employee Assistance Programme, Life Assurance, 25 days holiday (+8 days bank holidays)
If you enjoy a challenge and want to be acknowledged for your collection & negotiation skills then this is the right role for you! Apply online today and a member of the recruitment team will be in touch to discuss next steps.
Credit Support Worker
Annual Salary: Basic £21,000 plus 7% monthly bonus potential
Location: Oxford Business Park
Hours: 37.5 per week
Benefits: Contributory pension, BUPA, Employee Assistance Programme, Life Assurance, 25 days holiday (+8 days bank holidays)
Committed to giving customers across the nation great-tasting water, Nestlé Waters Powwow has become one of the leading water cooler companies in the UK.
An exciting new role has arisen for a Credit Support Worker within the fast paced and demanding Credit Control Team at Nestle Waters Powwow at our Head Office Oxford.
In this role you will be working in conjunction with, and fully supporting two Credit Negotiators to prepare their case files for outstanding bad debt. You will be dealing with liquidation notices and liaising with legal teams to reach a settlement; therefore you will need to posses legal file prep experience, be confident and results focused as well as be able to display a high level of verbal and written communication.
Due to the highly motivated and results focused environment the Credit Control Team operates in, you must be able to manage and achieve deadlines and targets whilst maintaining a strong attention to detail, consequently strong organisational skills are essential.
You should be proactive in the continuous monitoring of your work flow to ensure that escalations are completed in a timely manner with an understanding of the complex business environment.
If you are self motivated, have strong problem solving skills and have an urge to progress your career in this field, this is the role for you!
Inbound Credit & Collections Advisor
Annual Salary: £21,000 plus 7% bonus
Location: Oxford Business Park South (parking available onsite)
Hours: 37.5 per week
Committed to giving customers across the nation great-tasting water, Nestlé Waters Powwow has become one of the leading water cooler companies in the UK.
An opportunity has arisen for a confident and self motivated Credit & Collections Advisor to deal with inbound customer payments within our Credit Control team at our head office in Oxford.
Working as a team you will ensure that all calls are handled in a productive and timely manner ideally resolving customer issues on the 1st call. The role will be primarily telephone based and you will be liaising with internal departments within the business. You will be measured on achieving KPI’s set by the Credit Manager and you must also ensure that company policies are adhered to.
To succeed in this role you will be a credible and experienced Credit Controller who has the ability to think on your feet and make decisions within a pressurised environment. You will have the skill of being able to communicate over the phone and also face to face. The ideal candidate will be able to work own to achieve personal and team targets.
In return you will receive a competitive basic salary along with a rewarding benefits package which includes: Contributory pension, BUPA, Employee Assistance Programme, Life Assurance, 25 days holiday (+8 days bank holidays).
If you enjoy a challenge and work within a busy, fast paced environment then this is the right role for you! Apply online today and a member of the recruitment team will be in touch to discuss next steps.
Job Title: CFS Credit Control Team Leader (German or Dutch)
Location: Brighton
Salary: £30,000 - £35,000 dependent on experience
Benefits: Pension, Private Health Care, Share Purchase Plan, 25 Days Holiday
DESCRIPTION OF ROLE
Kimberly-Clark is a leading global health and hygiene company employing more than 55,000 people worldwide and posting sales of $16.7 billion in 2006. Our global brands including Andrex®, Kleenex® and Huggies® are sold in more than 150 countries. We currently have an exciting opportunity to join our team in Brighton.
An exciting career opportunity has arisen to join our European Shared Service Centre in Brighton as a Credit Control Supervisor. Reporting to the Credit Control Manager, your main responsibilities will be to manage, support and develop a current team of 7 Credit Controllers, all of whom are accountable for Credit Control activities in Germany, Austria, Switzerland, Belgium and Holland. You will be directing the day-to-day activities of your team members in the management of credit, past due invoices and cash collection, ensuring that all these credit control activities are carried out in a proactive, efficient and timely manner. You will be constructive in finding ways of improving processes as well as solving more complex cases/queries. Your main focus will also be on managing, developing and motivating this team. Your day-to-day tasks will be varied, however you will be mainly prioritising your team's work, communicating with the outsourcing partner and the business in the Northern European countries as well as acting as an escalator for the most complex customer queries/issues. You will be personally responsible for managing complex customer relationships, ensuring they are dealt with effectively. The ideal candidate will show they are proactive, flexible, good at co-ordinating and leading a team as well as solving problems. There will be travel involved in this role; together with a member from the Customer Management Team you will be required to travel when required to visit customers. These customer visits will be beneficial in solving queries/problems as well as improving the relationship with the customers.
KEY RESPONSIBILITIES
• Review the situation on past due invoices, deductions and queries.
• Ensure proactive discipline is enforced within the team to have clean accounts
• Act proactively to enforce payment to terms from customers
• Keep on top of deductions
• Act as a focal escalation point between the outsourcing partner and Internal clients
• Manage and develop credit controllers to enforce payment to terms from customers
• Review credit controllers results against objectives
• Support team priorities and initiatives, ensuring workloads are effectively managed
• Lead country internal client receivable reviews
• Ensure regular end customer visits, particularly in case of complex case resolution
• Ensure procedures and controls are followed
• Manage payment plans when customers run into difficulty
• Prevent bad debt resulting from insolvency or fraudulent customer behaviours
• Prepare and review bad debt provision on a quarterly basis
• Manage and continually evaluate risk for the accounts assigned
• Evaluate and comment on country economics and risk status of trading
• Take part in county forums to gather insights into common issues
• Build and maintain good working relationship with internal and external customers
• Be the first point of contact for Customer Management teams
• Be involved in month-end coordination and reporting
• Deputize for team manager when required
• Identify opportunities to improve payment terms, frequency and method of payment
CANDIDATE PROFILE
QUALIFICATIONS
The successful candidate will ideally be educated to 'A' level standard or equivalent and have good communication skills and telephone manner.
PREVIOUS EXPERIENCE
• People management experience is essential
• Knowledge of credit management and receivables/payables is essential
• Previous experience of working in an international environment is beneficial
• Ability to handle multiple projects at a given time
• Excellent verbal and communication skills
• Excellent interpersonal skills
• Strong Word and Excel skills
• Knowledge of SAP desirable
LANGUAGES
Fluent English and German or Dutch essential, good working knowledge of one of the following languages desirable: French, Swiss German, Portuguese, Italian, Spanish, Flemish, Danish, Norwegian, Swedish.
ELIGIBILITY TO WORK IN THE UK:
To be considered for this position, you will need to be permanently eligible to work in the European Union
B5 Project Manager
Salary from £30,000 depending on experience, plus competitive bonus and benefits
Location: Primarily London based
As one of the country’s leading banks, Barclays is focused on building careers and we are currently seeking a permanent Project Manager to join a change function tasked with reducing risk through delivery of new or enhanced technology. The successful candidate needs to be a self-starter, excellent motivator and good communicator. Experience of working in change in a financial services company an advantage.
The role holder will deliver individual small projects or sub-project/workstreams usually within a major business change programme and be a role model for project staff through own behaviour and effective decision making.
If you are interested in applying please forward your CV and covering letter, quoting Ref 63298749 to:
kim.pryce@barclays.com
About us:
At Barclays, our aim is to build the leading Decision Science team in the industry. We’ve brought together risk specialists from across our business to create a centre of excellence for our UK Retail Banking operation. The team covers everything from developing decision science models and analytics, through delivering systems, data and MI, to Six Sigma process re-engineering and governance. We’re looking for people who share their high level of expertise and ambition. If you want to be at the forefront of Decision Science, part of a group using advanced techniques to grow our portfolios in size and profitability, you should join us now.
About the challenge:
Using your advanced mathematical modelling skills, you’ll develop models across the Group to support business decisions at all points of the credit cycle, including prospect targeting and acquisition, exposure management and ongoing customer management. This will involve developing predictive models and their associated documentation, and providing support for the models’ implementation and use. From the start, you’ll develop models for all our retail portfolios, including loans, current accounts, mortgages and local business. You’ll also collect relevant customer data from the bank’s internal MI systems, and analyse and interpret it using statistical packages such as SAS. We’ll expect you to generate the utmost value from improved decisions, work to continuously improve modelling techniques, and engage key stakeholders across the bank so that you meet their needs and help drive the business forward.
About you:
A graduate in statistics, mathematics, operations research or a related discipline, you have significant experience in data analysis and predictive modelling, using packages such as SAS or SPSS. Passionate about data analysis and the business benefits it can bring, you are skilled at solving complex business problems in innovative and practical ways. You are also a strategic thinker, who can focus on the whole portfolio of activities, as well as their value generation. A strong communicator, you present your findings and ideas in ways that technical and non-technical audiences understand.
If you are interested in applying please forward your CV and covering letter, quoting Ref 12345 to Kim.pryce@barclays.com
Customer Predictive Modeller
Location: London, Canary Wharf
About us:
At Barclays, our aim is to build the leading Decision Science team in the industry. We’ve brought together risk specialists from across our business to create a centre of excellence for our UK Retail Banking operation. The team covers everything from developing decision science models and analytics, through delivering systems, data and MI, to Six Sigma process re-engineering and governance. We’re looking for people who share their high level of expertise and ambition. If you want to be at the forefront of Decision Science, part of a group using advanced techniques to grow our portfolios in size and profitability, you should join us now.
About the challenge:
From the start you’ll develop predictive models, and their associated documentation, then support the implementation and use in the UK Retail Bank. Your models will support business decisions at all points of the credit cycle, including prospect targeting and acquisition, exposure management, and ongoing customer management. Leading the formulation and provision of analysis, you’ll identify opportunities to improve both the strategy, scorecards and processes in Decision Science in order to maximize value. You’ll also provide tactical advanced data analysis to support Portfolio Management on specific risk issues. We’ll expect you to generate the utmost value from improved decisions, work to continuously improve modelling techniques and engage key stakeholders across the bank so that you meet their needs and help drive the business forward.
About you:
Practical end-to-end project management experience should mean you’re ready for this high profile leadership role. Passionate about data analysis and the business benefits it can bring, you should be skilled at solving complex business problems in innovative and practical ways and thoroughly understand the credit cycle, business process and strategies. Ideally, you will have a degree in statistics, mathematics, operations research or related discipline. You certainly must possess significant relevant experience. Proficiency in data analysis and predictive modelling, using a standard package such as SAS or SPSS, is essential. You also need to be able to think quickly and present complex analytical concepts to all levels of the business. Strategic skills and the ability to master the whole portfolio of our activities, as well as important details, are vital. We’ll expect you to recognise the impact and opportunities of activities across the whole of our organisation.
If you are interested in applying please forward your CV and covering letter, quoting Ref 12345 to Kim.pryce@barclays.com
Portfolio Predictive Analyst
Location: London, Canary Wharf
About us:
At Barclays, our aim is to build the leading Decision Science team in the industry. We’ve brought together risk specialists from across our business to create a centre of excellence for our UK Retail Banking operation. The team covers everything from developing decision science models and analytics, through delivering systems, data and MI, to Six Sigma process re-engineering and governance. We’re looking for people who share their high level of expertise and ambition. If you want to be at the forefront of Decision Science, part of a group using advanced techniques to grow our portfolios in size and profitability, you should join us now..
About the challenge:
You’ll use advanced mathematical modelling techniques to develop tools for forecasting impairment charge (credit loss provisioning) and calculating regulatory/economic capital. This will cover the development of mathematical models, their associated documentation, and implementation. You’ll also oversee their use for the various regulatory and internal risk measurement frameworks, including CREC/Risk Tendency, Basel II and IFRS/IAS. We’ll expect you to generate the utmost value from improved decisions, work to continuously improve modelling techniques, and engage key stakeholders across the bank so that you meet their needs and help drive the business forward.
About you:
A graduate in statistics, mathematics, operations research or a related discipline, you have significant experience in data analysis and predictive modelling, using packages such as SAS or SPSS. Passionate about data analysis and the business benefits it can bring, you are skilled at solving complex business problems in innovative and practical ways. You are also a strategic thinker, who can focus on the whole portfolio of activities, as well as their value generation. A strong communicator, you present your findings and ideas in ways that technical and non-technical audiences understand.
If you are interested in applying please forward your CV and covering letter, quoting Ref 12345 to Kim.pryce@barclays.com
Portfolio Predictive Modeller
Location: London, Canary Wharf
About us:
At Barclays, our aim is to build the leading Decision Science team in the industry. We’ve brought together risk specialists from across our business to create a centre of excellence for our UK Retail Banking operation. The team covers everything from developing decision science models and analytics, through delivering systems, data and MI, to Six Sigma process re-engineering and governance. We’re looking for people who share their high level of expertise and ambition. If you want to be at the forefront of Decision Science, part of a group using advanced techniques to grow our portfolios in size and profitability, you should join us now.
About the challenge:
Our Portfolio Predictive Modelling Team uses advanced mathematical modelling techniques to develop tools for forecasting impairment charge (credit loss provisioning) and calculating regulatory/economic capital. You’ll contribute to their work by project managing the improvement of our portfolio measurement and forecasting. You’ll lead the development of mathematical models and their associated documentation, and support their implementation and use for the various regulatory and internal risk measurement frameworks, including CREC/Risk Tendency, Basel II and IFRS/IAS.
We’ll look to you to improve the processes and deployment of models so that your projects make the best use of our resources and provide the utmost value. We’ll also expect you to engage key stakeholders across the bank so that you meet their needs and help drive the business forward.
.
About you:
Passionate about data analysis and the business benefits it can bring, you should be skilled at solving complex business problems in innovative and practical ways. A good knowledge of data analysis, the theories behind it and multivariate statistical techniques, such as Logistic Regression, is essential. You also need to understand the fundamental principles of the Basel II Accord and IFRS IAS 39. Such a background should mean you’re skilled at producing reports and interrogating systems to produce analysis and resolve problems.
You’ll be working with various departments to ensure the models they develop are understood, so you must be able to present ideas and results in clear and logical ways that technical and non-technical audiences can understand. Strategic skills and the ability to master the whole portfolio of our activities as well as important details are vital. We’ll expect you recognise the impact and opportunities of activities across the whole of our organisation.
If you are interested in applying please forward your CV and covering letter, quoting Ref 12345 to Kim.pryce@barclays.com
The Royal Bank of Scotland is one of the world’s leading financial institutions. Both the Royal Bank of Scotland and NatWest retail brands collectively cater for over 15 million customers nationwide. The RBS Group’s RBS UK division is one of the most important customer-facing areas, offering a full range of banking and related financial services to personal and private customers in branches, on the phone and on the Internet.
Based in Risk Infrastructure and Analytics, Predictive Analytics are tasked with creating a leading edge risk function through the development and deployment of predictive models across all areas of Risk in RBS UK. We are currently looking to recruit an experienced analyst to join the team.
Your main responsibilities will be:
• the development and implementation of predictive statistical models
• data-driven analysis to build Basel 2 models and help ensure that required capital is accurately and appropriately allocated
• collaborating with stakeholders within RBS UK (including Credit Risk and Finance) by providing insight into current and proposed models
We welcome applications from individuals with the following skills and experience:
• qualified to a degree level in a numerate discipline, with a proven ability to plan and organise your own workload to deliver in a challenging environment
• previous experience in data-driven analysis, scorecard development, statistical/mathematical modelling or SAS programming would be advantageous
• ability to work well as part of a team, sharing ideas and demonstrating willingness to learn from others
• Strong verbal and written communication skills are essential
We offer the exceptional rewards you’d expect from one of the world’s leading financial groups, including a personalised benefits package you can tailor to suit your own lifestyle. Your package will include your base salary plus 15% to be used for retirement, savings or salary enhancement and 10% profit share potential. In addition, you can earn up to 15% personal performance bonus and take advantage of our award winning flexible benefits package.
Credit Risk Analyst x 3
Salary: £23,600 - £35,400 plus benefits, Edinburgh
Closing date: 19/08/08
If you’re having any technical difficulties applying online, please contact us on 0131 626 2573, quoting reference number 00003180.
Data Analysis & Modelling – Technical Product Manager
Nottingham
With a turnover exceeding $500 million per annum, Experian Decision Analytics is one of Experian’s leading business areas. What we do shapes business decisions on a truly global scale, enabling thousands of companies to turn analytics into action. So, it’s not just our business that depends on your success.
Having established your data mining and data analysis expertise in a senior analytical role, you obviously know all about products like SAS and SPSS and possess the technical strength to take your ideas from design to production. Your data analysis knowledge will support the group in developing a new, data centric product range. Able to see the bigger business picture, your skills and stature will ensure you make an immediate impact.
This role offers a unique opportunity to shape the future of a key business area in a leading and growing FTSE 100 global business. If you’ve got the skills, knowledge and drive to be part of a team where innovation and delivering outstanding value to our customers mean everything – everyday, please apply through our careers site www.experian.co.uk/corporate/careers quoting reference 004589.
The Royal Bank of Scotland is one of the world’s leading financial institutions and a key player in the Retail Banking market. Our RBS, UK division is one of the largest providers of banking and investments to personal and small business customers in the UK. It also offers private and offshore banking operations in 21 jurisdictions world-wide. Our brands include NatWest, The Royal Bank of Scotland, Mint, First Active, Tesco Personal Finance, Lombard Direct, The One account, Direct Line Financial Services, and Streamline.
An opportunity has arisen for a Fraud Screening Analyst the Retail Markets and Cards Division. This role is will give a fantastic basis for future development in the group due to the wide range of technical knowledge that will be gained.
• The successful candidate will demonstrate attention to detail and consistency and ensure tasks are followed through to completion.
• You will need to be able to work as part of a team, as well as work independently according to company procedures and guidelines.
• Fraud Risk is a developing area and new issues are identified and new requirements created, and so you must be change oriented.
• You may occasionally be required to prepare Witness Statements in a timely and effective manner including providing details of their availability to appear in court to give evidence.
• Good communication skills, both written and verbal (including telephone skills), are essential, as is the development of good working relationships with other departments within Global Merchant Services, and other related parts of RBSG.
• Support company initiatives, such as How Can I Help You & Your feedback Survey.
• Deal with complaints as required, in accordance with RBSG complaints procedures.
Multilingual skills desirable.
The WORLDPAY/BIBIT Fraud Team is part of the Acquisition Fraud team within GMS- Fraud. Its primary role is to manage the acquisition fraud risk through WP/BIBIT merchants including the formulation and delivery of strategies to maximise risk management.
You will be responsible for:
Conducting risk assessment on WorldPay and Bibit merchants, taking appropriate action in accordance with the company’s procedures and guidelines to minimise bad debts and keep chargebacks/fraud within the Royal Bank of Scotland Group and Scheme minimum levels.
You will be a highly analytical individual with an excellent attention to detail and the ability to analyse patterns taking the appropriate action and equally comfortable looking at data as you are communicating effectively with internal and external customers. Due to the level of understanding and technical requirements that this role will bring you will have fantastic opportunities within the Fraud and Risk areas of the company and the Group in general.
We offer the exceptional rewards you’d expect from one of the world’s leading financial groups, including a personalised benefits package you can tailor to suit your own lifestyle. You’ll receive your base salary plus 15% to be used for retirement, savings or salary enhancement, 10% profit share potential, up to 10% performance bonus and an award winning flexible benefits package.
If you are having any technical difficulties applying online, please contact us on 0131 626 2461 quoting Ref: 00003038
RISK UNDERWRITERS
Location:London (Canary Wharf)
Salary: £30K+ plus flexi-time scheme, bonus, non contributory pension, plus additional benefits
The Company
As the UK's leading credit insurer, Euler Hermes UK offers a range of stimulating and exciting credit insurance career opportunities.
We have opportunities at several levels in all areas of the company and are interested in hearing from people with risk analysis, underwriting and sales skills and especially those with credit insurance experience.
Summary of Role
A self sufficient individual is required to provide an effective and efficient credit limit service to a risk portfolio of Euler Hermes Group customers.
Responsibilities
In order to be successful in securing this position, you will need to be self motivated, commercially astute and confident with experience in the Financial Services market. Client facing expertise is a must as you will be effectively and efficiently managing customer relationships both face to face and over the telephone. If you have credit analysis experience and would like to move into what can only be described as a challenging yet rewarding role within a forward thinking organisation then read on.
Requirements and Key Skills
The ideal candidate will have a track record of;
• Undertaking detailed analysis of financial, economic and other information including in-depth knowledge of financial statements and the ability to compile spreadsheet accounts and cash flows where appropriate
• Holding complex high profile meetings with influential heads of business
Contact Details
Company: Euler Hermes UK plc, 1 Canada Square, London, E14 5DX
Email: recruitmenthr@eulerhermes.com
Please apply with full CV quoting Jobs in Credit/Jobs in Risk
The Royal Bank of Scotland is one of the world’s leading financial institutions. Both the Royal Bank of Scotland and NatWest retail brands collectively cater for over 15 million customers nationwide. The RBS Group’s RBS UK division is one of the most important customer-facing areas, offering a full range of banking and related financial services to personal and private customers in branches, on the phone and on the Internet.
Based in Risk Infrastructure and Analytics, Predictive Analytics are tasked with creating a leading edge risk function through the development and deployment of predictive models across all areas of Risk in RBS UK. We are currently looking to recruit an experienced analyst to join the team.
We are currently looking to appoint a Senior Risk Analyst within the Customer Scoring and Innovation team.
Your main responsibilities will be to:
• develop and enhance credit scoring to provide a customer centric view that will lead to improved profitability
• proactively improve model development methodologies and seek to deliver tangible business benefits through innovative scoring solutions
• manage diverse projects to ensure objectives are delivered to time and budget
• line management and support of risk analysts to ensure projects meet quality standards
• development of the skills and effectiveness of the team
• maintain a strong partnership with other functional/business areas
We welcome applications from individuals with the following skills and experience:
• highly numerate with a track record in data driven analysis
• analytical, enquiring mind
• previous experience in model development is essential
• consistently look beyond the accepted way of doing things, with a logical approach to creating and managing new solutions
• the ability to communicate complex ideas clearly to non-technical people
• the ability to work well in a team
We offer the exceptional rewards you’d expect from one of the world’s leading financial groups, including a personalised benefits package you can tailor to suit your own lifestyle. Your package will include your base salary plus 10% managerial allowance, 15% to be used for retirement, savings or salary enhancement and 10% profit share potential. In addition, you can earn up to 20% personal performance bonus and take advantage of our award winning flexible benefits package.
Senior Credit Risk Analyst
Salary: £32,000 - £48,000 plus benefits, Edinburgh
Closing date: 19/08/08
If you’re having any technical difficulties applying online, please contact us on 0131 626 2573, quoting reference number 00003181.
Senior Technical Product Manager – Analytics and Reporting
Nottingham
With a turnover exceeding $500 million per annum, Experian Decision Analytics is one of Experian’s leading business areas. What we do shapes business decisions on a truly global scale, enabling thousands of companies to turn analytics into action. So, it’s not just our business that depends on your success.
Building on a world-class family of software products, you will spearhead the development of the next generation of our analytical tools. Having already proven yourself in a financial setting, you must understand risk management and the importance of decision support technologies. This role will give you the autonomy to take your talents beyond operations - to a wide range of innovative products that you will design and champion.
This role offers a unique opportunity to shape the future of a key business area in a leading and growing FTSE 100 global business. If you’ve got the skills, knowledge and drive to be part of a team where innovation and delivering outstanding value to our customers mean everything – everyday, please apply through our careers site www.experian.co.uk/corporate/careers quoting reference 004316.
The Kellan Group Plc, previously know as Berkeley Scott Group Plc is an AIM listed recruitment business operating across a wide range of functional disciplines and industry sectors. The intention from the outset is to utilise the Kellan Group as a platform for the acquisition and development of other premium brands within the currently fragmented recruitment sector. In September 2007 the company secured its first significant acquisition and added 2 major recruitment businesses to the Group, Quantica and RK. Already Kellan Group has the capability and resource to recruit professionals into Finance, Information Technology, Supply Chain & Procurement, Legal, Retail, Manufacturing, Hospitality and Leisure.
The role of Credit Services Representative, Berkeley Scott Group Plc, is critical within the Company, and holds responsibility for a variety of Credit Management tasks including Sales Ledger reporting and Cash allocations and management of cash receipt information. The scope of the role encompasses the entire Berkeley Scott branch network (14 Branches). The core purpose of the role is to ensure the allocated client portfolio pay to agreed terms, at all times liasing with consultants within the Operating Divisions taking into account in the collection process any sensitive trading relationships.
Skills Required
· Problem solving
· Persuasive and influential on telephone
· Organisational and personal planning
· Negotiating ability
· High level understanding of Customer Service Ethic
Preferred Experience
· Credit Checking and Reccomending Limits
· “Volume” collections
· Prior Experience of working in a service industry sector
Optimal Competencies
· Self Motivation
· Decision making
· Delivering results
· Communication and teamwork
· Planning and organising
Reason for recruiting: Due to Head Office relocation to London Offices end of 2008, early 2009
Anglian Water is geographically the largest water company in the UK. We cover over 27,000 square kilometres to provide almost six million customers with over one billion litres of high-quality drinking water every day. Attracting and retaining the right people is essential to our business. Customer Services is the voice of Anglian Water for our 5.6 million customers, dealing with almost 7,000 inquiries a day. The division in made up of four teams, consisting of the Customer Contact Centre, income and billing services, business customer services and developer services.
Credit Controller (Ref: CUS00177MJS)
£17,240 pa + pension + 23 days’ leave + excellent development
Lincoln
An exciting opportunity has arisen for Outbound Debt Recovery Agents to work in our main offices in Lincoln. With a proven track record within the consumer collections industry, the ideal candidate will be passionate about collecting debt and be experienced in working within a results driven environment. The person should have a confident telephone manner and have the ability to negotiate payments with experience in overcoming objections to paying.
Experience of debt recovery procedures/outbound calling or a sales or other environment where structured processes were followed to achieve optimum results is essential, be IT literate, a good team player, have the ability to work using own initiative, excellent time-management skills, experience of a predictive dialler advantageous, but not essential.
To apply for this role, please go to www.anglianwaterjobs.co.uk to complete an online application. Application forms can also be obtained from Resourcing, on 01480 323176 (24 Hour Answer Phone), quoting the above reference.
Anglian Water values diversity and welcomes applications from all sections of the community – committed to equal opportunities.
Closing Date: 1 September 2008.
We are a debt purchase and collections company who require an office based Collector to work as part of our small friendly collections team.
Dealing with customers in a varying degree of circumstances, from first point of contact through to litigation. We are looking for candidates with a confident, assertive and professional approach to our customers and clients, with proven experience in debt collection.
We are looking for a strong team player who is able to work on their own initiative with excellent all round communication, organisational and time management skills
Duties:
To collect outstanding debts on behalf of our clients and the company.
To exercise considerable tact and judgment when dealing with debtors within a high volume customer contact group, where the public can be distraught or aggrieved by application of legislation and enforcement procedures.
To ensure 24 hour turnaround of all customer/client correspondence.
To ensure that client file details are accurate and kept up to date including contact name and addresses, workflow, agreed percentage charge levels etc.
To make every endeavour to collect debt on behalf of the client regardless of the size of the amount in accordance with the ethical philosophy of the company.
To maintain high call rates during peak hours.
Salary.
Up to £15k per annum dependant on experience.
Performance related quarterly bonus scheme
AML Centre Operational Team Manager
Salary from £31,700 (depending on experience) plus competitive bonus & benefits
Location: Coventry
If you are passionate about customers and focused on transformation, the role of AML Centre Operational Team Manager at Barclays could be the opportunity you are looking for. As part of our Retail Risk & Compliance division, this position will focus on overseeing Operational teams within our AML centre, managing Team Leaders (likely to be 5) as well as PD process and staff issues for teams (approximately 45 people). You will also be tasked with managing change into the centre and deputising for other Centre Management where appropriate. You will be extremely organised with a solid background in managing people, team leading, problem solving and a sound knowledge of bank products and services. You will also have knowledge of Financial Crime, particularly AML and Sanctions. This is an excellent opportunity to help shape the Risk & Compliance Operation within Barclays Retail Banking, and provides a real opportunity for further career progression within the Barclays Group.
If you are interested in applying please forward your CV and covering letter, quoting reference number 39230 to: Kim.pryce@barclays.com
AML Centre Team Leader
Salary from £22400 (depending on experience) plus competitive bonus and benefits
Location Coventry – Westwood Park
Customers are at the forefront of how we do business at Barclays, and so we are currently looking for an experienced Team Leader within our AML Centre. You will be tasked with managing a team of analysts including PDP processes, coaching & training. You will undertake QA processes for the team, manage workflow processes within the Centre, manage performance and also represent the centre to internal and external stakeholders. To be successful in this role, you must possess strong people & team working skills, demonstrate the ability to meet deadlines, be highly analytical and have a good knowledge of Banks primary products & systems. Also, you will have a sound knowledge of Financial Crime, in particular Money Laundering. This is an excellent opportunity to become a key player in Barclays UKRB Risk & Compliance operation. Do not delay in applying.
If you are interested in applying please forward your CV and covering letter, quoting Ref 39323 to: Kim.pryce@barclays.com