Credit Controller Jobs
Role Overview
Responsible for ensuring that customers pay their invoices within a specified number of days. This involves phoning their finance departments to chase of overdue accounts and outstanding debts by telephone, letter, fax and email, agreeing payment terms with customers, query resolution, sending payments for allocation and reducing aged debt.
Qualifications, Skills and Experience
The most widely recognised qualifications are the ICM Certificate of Credit Management and ICM Diploma of Credit Management. You can also do a foundation degree in Credit Management and a BA (Hons) in Credit Management.
Different companies use different accounting systems, the most commonly used ones being Sage, SAP and Oracle so experience of using these is a definite advantage.
A successful Credit Controller will have a very confident and polite telephone manner and develop good relationships with their customers.
Career Progression Path
The natural progression for a Credit Controller is to become a Credit Manager for which the ICM qualifications are generally a pre-requisite.
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